An overview of our returns policy
We do not offer Returns or refunds on Personalised or blinged items.
Where a mistake has been made in the order i.e. Spelling mistake, incorrect colour.
We also offer refunds on damaged goods where you can provide adequate proof the damage was done before item was received by buyer.
After evaluation - Once a case has been deemed adequate for a refund, the item must be returned at the buyers cost. Once the item has been received, a refund will be issued. (all refunds are subject to bank transfer speeds. Check with your bank to see timeframe before the money appears in your account)
There are no refunds for postage delays e.g. due to covid, postal errors or delays.
We reserve the right to change this policy at any time
Spread the cost! Interest free monthly or weekly payments